Policy draft

Refund Policy

This draft refund policy is written for credit-based AI readings and PayPal dispute prevention.

Scope

This page should be reviewed before launch and aligned with the final company, payment provider, analytics tools, and backstage data flow.

Data and accounts

Customer accounts, readings, credits, orders, and support records should be stored in backstage, not in the public frontend project.

Payments

PayPal orders, captures, refunds, disputes, and webhook events are processed by backstage and reflected to the customer UI through API responses.

Safety

Readings are for reflection and entertainment only. The product should avoid medical, legal, financial, crisis, or absolute prediction claims.